Knowledge management is getting the right information to the right people at the right time. -- NASA Strategic Plan for Knowledge Management
The NASA Knowledge Management Team was built on the following principles:
NASA’s Knowledge Management Team is chartered by the Agency's Chief Information Officer, co-sponsored by the NASA Chief Engineer, and has close partnerships with NASA Human Resources organizations. The Team consists of 115 members with representation from NASA Headquarters and the 10 Field Centers, ranging from system architects to authors to anthropologists. We actively share and benchmark with other federal Agencies, the national laboratory community, industry, and academia.
- Find good solutions, fill the gaps, and build a federation of resources to support NASA missions and research communities
- Support and enable NASA initiatives by advocating best practices, promote re-usable solutions, and build infrastructure and applications to bridge distributed systems
- Infuse new ideas or needed technology
Key people-focused areas for NASA's KM strategy include:
Below are a few of the ways this strategy is implemented:
- Sustain NASA’s knowledge across missions and generations by identifying and capturing the information that exists across the Agency.
- Help people find, organize, and share the knowledge we already have by efficiently managing NASA’s knowledge resources.
- Increase collaboration and facilitate knowledge creation and sharing by developing techniques and tools to enable teams and communities to collaborate across the barriers of time and space.
- Enabling remote collaboration, through the development and implementation of collaborative tools for NASA’s virtual teams -- NASA Team Collaboration.
- Developing advanced engineering tools.
- Using technology to enable and support on-line communities of practice -- the InsideNASA Portal and the Process-Based Mission Assurance Knowledge Management System
- Encouraging storytelling and other forums for knowledge sharing across generations:
NASA Knowledge Management Working Group Chair:
Jeanne Holm -- (818) 354-8282
NASA Office of the Chief Information Officer