 |  | | | Knowledge Management at the Jet Propulsion Laboratory
| |
The Jet Propulsion Laboratory (JPL) has a well-rounded set of Knowlege Management activities that were strategically chosen under an initial architecture in 1997 and are revisited periodically to ensure timeliness. JPL’s KM program was the first such program established at NASA. A Strategic Plan for Knowledge Management at JPL and A Knowledge Management Architecture for JPL lay the research, groundwork, and business case for KM. The focus is on mission support to JPL’s diverse audiences.
- Systems and Services
- Inside JPL -- A customizable portal to the JPL Intranet. Integrated AJAX-powered tools deliver the most used information sources: People Lookup, Yellow Pages, Acronyms and Quick Find. Migration of Inside JPL to a SharePoint environment is underway to create an Intranet environment for collaboration, where information can be located both by traditional search and browseable navigation.
- JPL Problem Reporting System (PRS) -- A Web-based application used by all JPL flight projects to track hardware, software and operational issues and anomalies.
- Product Data Management System (PDMS) -- A suite of tools provided to programs, projects, and tasks to help them manage and control their engineering data and information.
- Electronic Project Libraries -- more than 285 libraries serving approximately 6,500 users.
- Technical Questions Database (Internal Only) -- Provides 700 key questions to engineers to help them prepare for reviews
- Jet Propulsion Laboratory Archives
- JPL Library -- focuses on capturing critical multi-mission/inter-mission work, including
- Federated search of external databases
- Participation in NASA Digital Library (Information Services Alliance) to organize and preserve NASA intellectual assets and establish partnerships with Agency entities that support creation, management, and preservation of NASA intellectual assets
- Conducting oral histories, digitizing, and clearing for public access with text and streaming video
- Capturing and describing the records of past flight projects so they are accessible
- Key support to Project Libraries for Records Management
- Digitizing institutional records such as documents, organization charts, newsletters, and finding aids
- JPL Storytelling -- The JPL Library hosts a monthly forum where a JPL person tells a story surrounding a mission event. The focus is on moving from personal knowledge to organizational knowledge, individual to collective knowledge. The forums emphasize sharing one’s identify, building relationships, bonding, community, and creating a knowledge-sharing culture through socialization of new members, mentoring, and lessons learned.
- Processes and Research
- Enterprise Information Architecture (IA) Road Map and Principles -- a three-year IA strategic plan and set of policies derived from IA principles, with a focus on information re-use and a systems architecture that defines components and their relationships.
- JPL Taxonomy -- Includes JPL core metadata specifications covering the engineering and business domains; an Initial Core Metadata Specification for Work Force; JPL project engineering and business domain taxonomies; common vocabularies from gold sources for better Master Data Management; and a Unified Search Service built on the JPL taxonomy and core metadata, which consists of 200,000 terms normalized from five different systems and available from one interface
- Semantic SEEK with MIT, Sir Tim Berners-Lee -- Searching engineering expertise and knowledge
- Semantic query to dynamically integrate distributed content
- Focusing on mission data from international partners
- Exploring visualization and predictive analysis
- Ability to understand, analyze, and predict issues for global climate change to enable rapid technical and policy choices
- Provide visualization of climatic changes from NASA’s spacecraft in immersive, highly intuitive way
- Jet Propulsion Laboratory
- Point of Contact
|
| |
